Each purchase of a permanent download shall be deemed a final, non-exchangeable, non-refundable sale. Once a product has been purchased it is immediately sent to the email address provided and stored in the user's online account area available for download. You may not cancel an order by you for any permanent download of a product once it has been sent and made available for download.
Incorrect products purchased in error
We cannot be held responsible if you have purchased the wrong product. We understand that accidents do happen however, and will be able to help you find the correct product and in some cases issue a replacement. Any replacement items will be logged on the user's account.
You may change or cancel an International Company investigation within 3 hours, if it is not immediately available for purchase. If an investigation has already begun we may not be able to change or cancel. Contact us for more information.
Digital Product sales are final. Once a product is purchased, it is generated, emailed to the registered email address and made available for download. After the product has left our systems, it belongs to the user. We cannot track whether or not a product has been received, opened or read by the recipient and therefore no refunds can be issued for products purchased.
Product not as described
We provide samples of credit reports and document images, as well as detailed content lists in our pages. These examples give our customers an opportunity to review our products before purchasing. If you are unsure about the content of a product you should contact us.
In the event that you have received an item which has not been described accurately in the ways described above, please notify us within 72 hours.
Incorrect or Incomplete Product
We strive to ensure that all data and products available are accurate. Please note, all data is provided by third parties, including official registries and some unofficial sources. In the unlikely event that any product contains inaccuracies or if an item is incomplete, we will correct and re-issue the product. If for any reason we are unable to re-issue the required product, or there are continuing issues we will issue a refund.
If you have received an incomplete or inaccurate product please notify us within 72 hours.
Product not Received / Delivered
We keep detailed logs of all items sent from our systems once a payment has been made. If you do not receive your product because your email address was entered incorrectly, please contact us and we will re-send the products to the correct address. We will not be liable for any claims of non-receipt of a products that was the result of an incorrect email address provided by you. We cannot therefore refund an order under these conditions. The customer is responsible for providing a correct and functional email address.
Why does the 'cooling off' period not apply to digital products?
The mentioned regulations do not apply to immediately downloadable digital products. This is because a customer might re-send the goods to the supplier in order to get a refund, and yet still have received the full benefit from the purchase already.
Subscription Cancellations If you would like to cancel your subscription, you will need to log in to your PayPal account. A subscription can be canceled up until the day of the next scheduled payment.
To cancel an Active Subscription:
Log in to your PayPal account
Click on the History subtab
Choose the Subscriptions field from the Show drop-down menu
Check the From box and change the date back 2 years (or approximately the date you created your subscription)
To view the details of a specific Subscription Creation, click Details in the Details column
At the bottom of this page, click Cancel Subscription
On the confirmation page, click Cancel Subscription again
Once you have canceled through Paypal your account will continue to have access to all your features until your subscription reaches the expiration date.
If you are entitled to a refund under the terms described above please use the Contact Us page to make your request.
Assess the Individual Directors overall Risk Factor by knowing the current risk score of each company a person is a director of. Includes all the data provided in the Basic Director Report, plus the current Credit Score & Credit Limit & current status
All the data of the Basic & Risk Factor reports, & then gives you all the probable & possible other director listings based on key connections name, age, postcode. Useful to identify someone with multipleentries at companies house from different postcodes or name variance,or to know other connections to this director such as directorship matches registered at a different address, or directors that are registered at the same address.
Find out who all the current Directors of a company are, as well as the company secretary. For each Director you will get the Appointment Date, Occupation/Function, number of Present Appointments as well as their Date of Birth and Address.
Add an Individual Insolvency Check to any of our Director Reports. Cross-check the current insolvency register Against our director database. Positive matches give details of bankruptcies that are either current or have ended in the last 3 months. Current individual voluntary arrangements & fast track voluntary Arrangements & Debt Relief Orders Current bankruptcy restrictions orders & Undertakings. Any other possible or probable matches willbe listed, based on surname matches.
Get a good understanding of a company including the important Risk Score and Credit Limit. Includes 3 years accounts, any County Court Judgements as well as Company structure, Ownership, and a list of the Company Directors.
If you want all of the available information on a company then the Full Business Report ticks every box including the important Risk Score and Credit Limit. All Statutory Information, 5years financial accounts information including Profit & Loss Balance sheets, Cash flow, Capital Reserves, Ratios, Mortgages & Charges, Full Risk Assessment and County Court Judgements lists. All of the Company Director details and shareholder information.
KYC - A standard used by the financial industry to lower the risk to insolvency, bad debt & business fraud. It involves verifying that the business is valid & operating correctly by filing Annual Accounts & Annual Returns, checking profitability, turnover, mortgage register, risk score credit rating & CCJ's, Directors & Shareholder information. Help to protect your own business against these risks in the same way with our new value multi-buy Know Your Customer Business Pack, which includes 2 of our premier reports and up to 4 documents.
Snoop4 Subscription Customers get unlimited access to these FREE Company Outline Reports that include Basic Financial & Company information. Subscription accounts can also claim a discount on the price of all Reports & Documents. Subscribe today to get the discount